Residents

We understand convenience is a key factor to our valued residents. Below are the different resident services we offer.

Pay rent online, live person by phone, automated voice phone, text, email, and cash.
PayLease

Resident Services. On demand concierge, give feedback, resident relations, and utilities links.
myTFJG

Resident Connect. View statements, submit service requests, and community calendar.
Resident Connect


Move-In Information:
Thank you for choosing Crescent Place as your new home. This is just a reminder of some items that may be helpful when moving:
Your New Address: 2804 Turnpike Rd, Portsmouth, VA 23707

We know how much work goes into planning a move, so we are happy to alleviate some of that stress for you. Crescent Place has partnered with Updater, a completely free, easy-to-use tool to streamline all of your moving-related tasks, such as:

• Updating accounts and records with your new address
• Forwarding mail with the USPS
• Setting up your utilities and digital services
• Securing your renters insurance policy
• Purchasing moving supplies
• And more…

Keep an eye out for an email invitation once your application is approved to get started!

Updater Partner - We make moving easier.

Helpful Phone Numbers:
Phone Provider: Verizon 757-455-2200
Cable Provider: Cox Communication 757-222-1111
Electric: Dominion Virginia Power 1-866-667-3000
Maintenance: 757-434-2478
Fax: 757-673-3964
Leasing Office: 757-673-3962
Security: In case of a life threating emergency please dial 911

Transportation:
One visit to Portsmouth, Virginia and you’ll be hooked. Amble along our famous Seawall. Stroll through three centuries of historic neighborhoods.  Go antiquing. Take in some art. Stand inside a giant soap bubble at the largest children’s museum in the state. And with its central location, it’s easy to get to – just a quick ferry ride from downtown Norfolk, a just minutes from Virginia Beach, and Colonial Williamsburg.

Cab Services:
Yellow Cab of Portsmouth: (757) 399-3077
American International Taxi Service: (757) 778-5450
The City of Portsmouth: http://www.portsmouthva.gov/

Airports Nearby:
Newport News/Williamsburg International Airport: 757-877-0221 FlyPHF.com
Norfolk International Airport: 757-857-3351, NorfolkAirport.com

School Information:
Mount Hermon Preschool: Preschool/Kindergarten
John Tyler Elementary School: Grades K-6
Dac Learning Center: Special Education
Water Middle School
Westhaven Elementary School: K-6
I.C. Norcom High School: 9-12