Residents

We understand convenience is a key factor to our valued residents. Below are the different resident services we offer.

Pay rent online, live person by phone, automated voice phone, text, email, and cash.
PayLease

Resident Services. On demand concierge, give feedback, resident relations, and utilities links.
myTFJG

Resident Connect. View statements, submit service requests, and community calendar.
Resident Connect


Move-In Information:
Thank you for choosing Crescent Place as your new home. This is just a reminder of some items that may be helpful when moving:
Your New Address: 2804 Turnpike Rd, Portsmouth, VA 23707

Renters Insurance
All residents of Crescent Place are encouraged to get $100,000 coverage in liability insurance. Additional personal coverage can be purchased, but is not required. For an instant quote today please visit epremiuminsurance.com or call 1-800-319-1390.

Moving can be a hassle
Over 1,000,000 Americans have enjoyed a simplified, streamlined move thanks to our partner, Updater. Lucky you!

Moving can be stressful. Time-consuming tasks like connecting utilities, forwarding your mail, and setting up cable can be overwhelming. Luckily, there’s Updater, a digital all-in-one moving tool that helps you accomplish all of those tasks in a personalized dashboard — at your own pace.

Here are just a few tasks that you can accomplish using Updater:
· Connect utilities and digital services
· Find reputable moving companies
· Update drivers licenses with DMV
· Send digital moving announcements to family and friends
· Forward mail with USPS
· Update over 15k accounts and records
· And more!

How Do You Get It?
Once your application is approved, you will automatically be invited to us Updater via email address you provided us. In the meantime, check out an extensive library of Moving Tips for tons of time and money-saving tricks, as well as every moving hack you’d ever need … CLICK HERE

Updater Partner - We make moving easier.

Helpful Phone Numbers:
Phone Provider: Verizon 757-455-2200
Cable Provider: Cox Communication 757-222-1111
Electric: Dominion Virginia Power 1-866-667-3000
Maintenance: 757-434-2478
Fax: 757-673-3964
Leasing Office: 757-673-3962
Security: In case of a life threating emergency please dial 911

Transportation:
One visit to Portsmouth, Virginia and you’ll be hooked. Amble along our famous Seawall. Stroll through three centuries of historic neighborhoods.  Go antiquing. Take in some art. Stand inside a giant soap bubble at the largest children’s museum in the state. And with its central location, it’s easy to get to – just a quick ferry ride from downtown Norfolk, a just minutes from Virginia Beach, and Colonial Williamsburg.

Cab Services:
Yellow Cab of Portsmouth: (757) 399-3077
American International Taxi Service: (757) 778-5450
The City of Portsmouth: http://www.portsmouthva.gov/

Airports Nearby:
Newport News/Williamsburg International Airport: 757-877-0221 FlyPHF.com
Norfolk International Airport: 757-857-3351, NorfolkAirport.com

School Information:
Mount Hermon Preschool: Preschool/Kindergarten
John Tyler Elementary School: Grades K-6
Dac Learning Center: Special Education
Water Middle School
Westhaven Elementary School: K-6
I.C. Norcom High School: 9-12